My account is suspended

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• I'm a new driver and I cannot sign in
• My account is not suspended but I have other error messages

For suspended accounts, an Investigation Officer (IO) will contact you to arrange an appointment. If you have a missed call from the IO, an SMS will be sent with instructions for you to get in touch with the IO. For a missed appointment, please call back the number indicated in the SMS to reschedule an appointment with the IO.

Let us know, through the form below, if your you are having issue contacting the IO after a working day or you need to appeal the suspension.