My account is suspended

For suspended accounts, a Partner Trust Executive will contact you to arrange an appointment. If you have a missed call from the Partner Trust Executive, an SMS will be sent with instructions for you to get in touch. For a missed appointment, please call back the number indicated in the SMS to reschedule an appointment with the Partner Trust Executive.

Let us know, through the form below, if your you are having issue contacting the Partner Trust Executive after a working day or you need to appeal the suspension. 

Related: 

• My account is not suspended but I have other error messages