If you don't see the GrabNow button, you may be facing network issues or need to update your app.
- You didn't update your app
Open Settings, look for Software Updates and tap Manually Update. This will search for available updates, and update your Android OS as required. Open Google Play and tap My apps & games. If a Grab update is available, tap Update.
Open Settings, look for General and tap Software Update. Update your iOS as required. Open the App Store and tap Updates. If a Grab update is available, tap Update.
- Network issues
Launch your internet browser, type www.google.com and tap Go. If the page fails to load, you may have internet connectivity issues. Check your device manual or internet service provider to restore your connectivity before trying Grab again.