Passengers are entitled to a grace waiting period after you arrive at the pick-up point. If the passenger is unable to pick up your call, use GrabChat to message them.
|Services||Grace waiting period||
(after grace waiting period)
|JustGrab, GrabPet, GrabFamily, GrabCar, GrabCar Plus||5 minutes||$3 per 5-minute waiting block|
|GrabShare||3 minutes||$3 per 5-minute waiting block|
|GrabCar Premium||5 minutes||$5 per 5-minute waiting block|
|GrabCoach||15 minutes||$10 per 15-minute waiting block|