What is GrabAssist?
GrabAssist is a vehicle option that offers additional assistance to members of the senior and persons with disability who require wheelchair assistance.
What is the rate for GrabAssist rides?
GrabAssist rides are priced similarly to our other verticals.
GrabAssist trips have a 20% commission rate, however ALL GrabAssist rides are eligible for 10% commission cashback. This means driver-partners take home more.
Do GrabAssist trips count towards my incentive?
Yes, GrabAssist trips will count towards qualifying for any of your eligible incentives.
Will I have to drive longer to make pickups?
Considering that there are lesser GrabAssist drivers than regular JustGrab drivers, dispatch will likely be slightly longer.
We appreciate your patience and dedication to ensure that riders who need your assistance have options to get around.
How to turn off GrabAssist?
We are definitely sad to see you go, as we know you’ve spent time and effort obtaining the training. If you would like to turn off GrabAssist, please use the toggle function within your Grab Driver App.
How can I sign up to be a GrabAssist driver?
We are currently not able to accommodate additional driver sign-ups for GrabAssist training at the moment.
However, you can register your interest through the form at https://grb.to/grabassistsignup and once additional classes become available, invites will be sent to drivers who are interested to be GrabAssist partners.