For Active/Existing Grab Drivers
These are some of the common error messages and its solutions.
|Call to internal service failed||Try signing in using another email address|
|Please use Sign In with Google to log in||Tap Sign In with Google and retry the logging in|
|Your account has not been activated||Exit and reopen the App and try logging in again. If the error persists, your account may be disabled.|
|Your phone is not yet registered on our server||Exit the App and sign in again using your Google account|
You can reset your Gmail password via Google.
Make it a habit to update the version of your Grab Driver App to address bug fixes and optimization.
For more troubleshooting steps, please click here.
Let us know, in details, using the form below if you are still unable to log in or receive jobs after following the troubleshooting steps provided.