Please note that incentives are awarded to your cash and credit wallets every Friday.
You also have control over when to remit your incentives from your cash wallet into your Gcash account. Please note that it takes 24 hours after the day that you requested the cashout before it becomes available in your GCash account.
If you have an unpaid incentive or if you wish to dispute the amount paid out, please review your cash balance, credit balance, and incentive eligibility first. If you still have questions, please let us know by submitting a Remittance Review Request.