Q: How to change the driving city? I have permanently moved to a different city/area.
A: You have to inform Grab by walking in to Grab Driver Center of your registered city to unregister your current account and then register to the new city where you will be moving in.
Q: I have registered in Grab Metro Manila. Can I walk in and verify my document in Grab that is in a different city/area (e.g. Pampanga, Bacolod, Cebu, etc.)?
A: No. Kindly walk in to Grab Driver Centre of your registered city for document verification. Grab drivers can only be verified and activated in their registered city. This is our policy for safety and security purposes.
Q: I’m a GrabCar driver in Metro Manila. I would like to drive in both Metro Manila and other cities/areas now (e.g. Pampanga, Bacolod, Cebu, etc.). How to add another driver account in another city?
A: You can only drive to the city where you originally registered. You are not allowed to register with Grab on two or more cities at the same time.
Q: I already have an existing PA/CPC in Metro Manila, can I also use it when I move to a different city/area?
A. No. You have to apply for another PA/CPC with the new address where you will be moving in.