GrabExpress can be used to deliver documents, parcels, gifts, and similar items whereas alcoholic beverages, prescription medicine, illegal substances, live animal and plants, jewelry or items that are prohibited by applicable laws, will not be accepted for delivery.
Important note: Proper protection measures are needed for fragile items that require special handling (e.g. flowers, cupcakes, cakes, perishable and the likes). Grab will not be liable for damages related to such deliveries.
If the sender wants to deliver the unacceptable items mentioned above, let the sender know that you are unable to deliver the item and ask them to cancel the request. If sender still insists that you should send the item, kindly cancel the booking from your end.