Grab does not tolerate any form of inappropriate contact or aggressive behavior towards drivers and takes a serious view on any type of harassment. Passengers are also expected to respect the drivers' privacy and to refrain from sending inappropriate messages.
Help us in investigating the incident and provide us with the following information:
- A screenshot of the full conversation thread, whether on GrabChat or SMS.
- If you were able to record the over-the-phone conversation, please send us the audio file, otherwise, send us a screenshot of the call logs.
Using the form below, please provide us with additional information about the incident.