Grab does not tolerate any form of inappropriate contact or aggressive behavior from passengers. We take a serious view on actions by passengers which endanger the lives of drivers and other people.
Passengers who violate of Grab's safety policy will be held accountable and any criminal offenses under the law will be prosecuted.
Help us in investigating the report by securing all possible evidence (photos, videos, etc.). If possible, call the authorities and lodge a Police Report.
Using the form below, please provide us with additional information about the incident.