Be polite, and do not engage in any conflict with the passenger.
In most cases, it would be best to be quiet and ignore the passenger and complete the job in a safe manner. If the passenger gets rowdy, prioritise your safety and drive to an area with pedestrian traffic and drop him or her off before contacting us below to report the incident.
If you have an issue with a passenger cancelling or being forced to cancel as you are unable to find your passenger, you can report the issue in My passenger didn't show up.
Let us know, if you feel that the passenger is a potential threat to others, through the form below.