Accidents do happen. The best way to avoid getting your vehicle into a mess is to be prepared.
Here are some tips to be prepared:
You may claim up to RM150 for any cleaning required due to passenger-caused reasons such as:
- Food and drinks spills
- Dirty seat stains caused by passengers
Please note that the policy applies on a case-by-case basis. All claims must be made within 14 days from the date of the incident. Let us know, together with photo evidence, receipts, and report to make a claim through the form below:
- Clear pictures before and after cleaning
- Receipt consists of the charges breakdown/service provided by the Car Wash service provider
- Receipt is issued by a legitimate Car Wash Service Provider (Receipt has a Business Registration Number)
Note: Please ensure to only make valid claims through this form, inaccurate claims may result in disciplinary action on your Grab account.