Inform us immediately if you have changed to a new car or car plate number, this ensures the right information is presented to your passengers, so they are able to find your car. Do not use unregistered vehicle.
By using this feature, all the account details are linked to your Home City. Please make sure all the details changes, such as registered vehicle are updated when you are located in your Home City.
Otherwise, the changes won't be reflected until you are back in your Home City. You may submit via walk-in GDC during operation hours (KV, PNG, MLK, JB, KK and KCH only) for on-the-spot assistance or write-in the form below (1-5 working days). For other cities, you can reply via the form below. Please ensure that the wording in the documents submitted is clear.
If you would like to update the existing vehicle document, please go to Changing my account info
Fill up the form below and upload the required document for your vehicle update:
- Insurance cover note with registered driver's name
Note: If Insurance Cover Note does not contain your name, provide either one of the following document (Handwritten letter will not be accepted):
- Endorsement Letter from Insurance Company
- Authorization Letter from Vehicle owner (Signed by owner)
- Authorization Letter from Company (Signed by company)
- Car Rental Agreement (if you are using a car rental)
- Grant & Road Tax
- New plate number