To change to another bank account, bring your bank book or statement with your identification card to the GDC to process (KV, PNG, JB and KK only) or write-in to us via the form below. Do note that moving forward we will no longer accept 3rd party account.
It may take up to 1-5 working days to process. From the menu, tap GrabPay Wallet, Cash balance, and Transfer to account to verify your new account details have been setup before you cash out.
Let us know through the form below, along with an attached image of your bank statement details.