I'm unable to cancel a trip

You may try cancelling your booking by following the steps below.

Steps: 

1. Tap on “More Actions”

2. Select “Cancel Booking”

3. Select the most appropriate reason for cancelling your booking

4. Your booking is now cancelled.

If you face any issues in cancelling your booking, you may contact our Grab Support team by clicking on the Call Us button below or Chat With Us through our in-app Help Centre.