Always prioritize your safety at first, decline the trip and report to us immediately.
Any harmful material that can potentially inflict damage and injuries should be forbidden within Grab services. We will not compromise our partner safety. If passenger carrying it along unintentionally, politely explain to passenger about it before cancelling the trip. Below are some list of harmful material:
- Flammable product (cooking gas tank)
- Chemical product (industrial pesticides, toxic waste product)
- Dangerous weapon (machete, blade, military-grade knife)
Let us know the details through the form below, if your passenger carrying harmful material and a potential threat to the others.