Report incorrect restaurant information, hygiene, or staff behaviour

Have you noticed an outlet with incorrect information? Or encountered issues related to the restaurant’s hygiene or staff behaviour?

We at Grab are committed to improving the quality of our services. We encourage you to help us identify and provide feedback so our merchant partners can correct these issues.

Kindly be informed that you can only submit one (1) feedback form per merchant listed below. Should you encounter multiple issues pertaining to the same merchant, please feel free to submit multiple feedback forms.

Please note that the form is accessible solely through the in-app Help Centre.

• Inaccurate store information
• Experienced poor attitude or discrimination from the restaurant staff
• Concerns about store or staff hygiene

For other issues, please use the respective Help Centre articles for faster and more accurate support:

• Merchant or restaurant is closed: The outlet is closed
• Other issues related to delivery: Report an issue with my delivery