At Grab, your safety is our top priority and we strive for fairness in our platform. To achieve these, we look at the apps on your phone, but only with your permission.
Why We Check Your Apps Keeping your data safe: Some apps can make your phone open to attacks. These attacks can get your personal and financial details. By knowing these apps, we can help keep your information safe. Keeping the platform fair: We also detect and prohibit the use of other applications that may be used by drivers to gain an unfair advantage in fulfilling rides or deliveries. Examples of such applications include location spoofing apps to get ahead of other drivers. |
Your Choice Matters We ask for your consent to check your apps. This is completely your choice. If you agree, you can use the app like you always do, and you also help keep Grab safe and fair for all to use. If you choose to dismiss or ignore the prompt to give consent, rest assured that your account or job allocation will not be penalized or affected. |
Your Consent, Your Control We’re open about how we access, use, and share data from your apps. We only access the names of applications installed on your device. We cannot and do not track data or activity on other apps, and we do not have access to your sensitive information, such as passwords. We respect your privacy. We use the data only to keep you safe on Grab. We make sure the data is kept safe and not given to others. Your privacy and safety are very important to us. |
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