Time Booster guarantees a minimum earning per driving minute (estimated pick up time + estimated trip time).
Each hour has a Time Booster level - for example, RM0.45 per minute. If our system estimates your trip to take longer due to traffic and as a result, your earnings per driving minute falls below the Time Booster level, you will receive a bonus to boost your nett earning up to RM0.45 per minute . The minimum earning per minute level is highest in peak hours.
The following diagram shows examples of how this incentive works:
The bonus will only be shown if your booking meets all the following criteria:
- Your service type is not GrabShare and Grabtaxi.
- Nett Fare / Actual Time is less than the Time Booster Bonus amount
You may refer below for the Time Booster Bonus amount based on each city.
|Alor Setar||Batu Pahat|
|Kota Kinabalu||Kuala Terengganu|
Why was there no Time Booster for my trip? Or why was the Time Booster payout so low?
One reason you may be seeing low or no Time Boosters for some trips is that the trips already reward you well for your time. These trips have a high fare due to surge, shorter than average pick-up and/or a relatively congestion-free route.
If your trip took a long time to complete but your Time Booster payout is low or you did not receive a payout, it is likely that traffic along your route is heavier than usual. Time Boosters are calculated based on past traffic conditions.
You may have noticed that your Time Booster payouts for most trips tend to increase your earnings per minute higher than the Time Booster amount. This is to provide some allowance for any difference between past traffic and real-time traffic conditions and as a result, you will likely earn more per minute than the Time Booster amount as you drive across multiple Time Booster blocks.
We also run regular checks for unusual traffic and if we find that a large number of drivers in the same area at the same time had their earnings per minute severely affected by congestion, we will compensate these drivers (up to a limit).