What is Driver Choices?
A feature, that allows you to select areas, that you would like to avoid and giving you greater customization of how you can plan your day and earnings.
You will be able to set up to 1 location/areas from being allocated and there will not be a limit to the number of times you can use the feature. Also, you may change or remove a location at any time.
Here's how you can set a location to avoid:
Step 1: Go to 'More' in your Grab app
Can I set a specific building or pickup I want to avoid?
You can only avoid areas and not specific points. You may access the coverage of the areas when you select it within the app. List of areas:
Will this feature be available throughout the day?
Yes, this feature will be available throughout the day as it is meant for you to design your own preferences.
Will using this feature affect my incentives? Will jobs given to me when using this feature be considered towards my incentives?
Your incentives will not be affected. These trips will count for incentives.
What if I drive for more than one service?
The locations to avoid will apply for all services that you are registered for.
I am a GrabTaxi driver - will I be able to enjoy this feature?
This feature is not available for Grabtaxi drivers.
Does this feature affect “pick up” or “drop off” locations to avoid?
The location to avoid covers both pick up and drop off locations.
If I am inside the location that I have selected to avoid, will I still receive jobs?
Yes, you can still receive jobs outside of the location to avoid.
What happens if the passenger changes destination mid-trip into a location I want to avoid?
The passenger will not be allowed to change their destination. An error message will appear.
Are my “locations to avoid” applicable to multi-stop trips?
Yes, your locations to avoid preferences are applicable to multi-stop bookings. You will not be allocated trips with stops in areas you have chosen to avoid.