You will not receive the Mesra rebates if:
- You did not maintain your tier (Silver, Gold, Platinum)
- Your spending amount has not exceeded the minimum spend of RM300 (excluding top-ups, cigarettes, and other non-points issuance items)
- You have not opt-into the Grab Mesra Fuel Savers Programme
- You have not updated your new Mesra card number if you have lost them
Let us know, if after checking the above and you still do not receive your Mesra rebates, through the form below.