I want to report on passenger behavioural issues

We take your safety and feedback seriously and are aware that there are instances where your customers may act in a way where your safety could be compromised.

If you feel that your safety was compromised, kindly share your feedback through the form below, so that we can work together to make your trips/deliveries better.

Tips to submit:

1. Choose the most appropriate issue from the drop-down menu
2. Fill in the details required in the form
3. You may attach any proof of pictures (please refrain from snapping pictures of your customers at any point without their consent)
4. Submit feedback
5. We will investigate the claim and take necessary steps according to our internal SOPs

Note: You do not have to contact the Grab support hotline if you have submitted the form below.