Fares & charges
- I didn't receive the payment for multi-stop rides
- What is Passenger Opt-in Fee
- How to handle destination change requests
- I couldn't charge the correct amount
- I forgot to charge toll and other surcharges
- My passenger paid cash for GrabPay trip
- I overcharged my passenger
- I received incorrect payment for my booking
- I wasn't credited promo amount
- I wasn’t compensated for a cancelled trip